We have a salt water system and love it. Helena and Erik have been wonderful to work with. I looked at spa’s at this location for almost 6 years…I went to other places too and looked but was always blown away with Prescott Spa’s/Arizona Hot Tub’s customer service. Erik would talk about how the chemical process is going to work, how if I have issues I can call and talk to one of the people at their location, I am even able to text Helena when I am really confused and she responds with some possible solution ideas. No other local spa company or big box store is going to offer that to you. I am blown away at how great their customer service is. I have told all my girlfriends about Prescott Spa’s and even friends in the Valley area. I soak in my hot tub every single night and I’ve had it now 7 months. Soaking in my spa is the one thing I look forward to all day, it’s so relaxing and I sleep so well at night. I also suffer from migraines and soaking has cut them in half. I really cannot rave enough about Prescott Spa’s. If you’re on the fence about purchasing a spa with them GO FOR IT. You will not be disappointed. You will only be disappointed if you go with another company and have no one to help you when you have questions. I will continue to support this local business and tell friends and family about them. I am a very happy Prescott Spa customer and love my Jettsetter! Thank you Prescott Spa! Happy Soaking readers!