We had the opportunity to purchase a spa in Phoenix but chose to go with Prescott Spas / Arizona Hot Tub Company. THANK GOODNESS we did because the customer service is out of this world. Due to the water condition at our home, we initially ran into a nightmare in our spa. Thanks to Helena’s (owner) reassured phone calls and text messages returned at any hour, we now have been able to manage the PH. She is patient and supportive. Not only did she assist me in getting the levels correct through text pictures, but also sent out a serviceman to assist us. Now, we are enjoying a spectacular Hot Springs Spa. Prescott Spas goes above and beyond with continued customer care.